The Pursuit Of Happiness in A Raisin in the Sun Essay

Throughout Lorraine Hansberry’s A Raisin in the Sun, we see the positive and negative effects of chasing the American Dream. Hansberry expresses her different views on the American Dream through the characters and she portrays the daily struggles of a 1950 black family throughout A Raisin in the Sun. In this play, she is able to effectively show the big impact that even small decisions can make on a family. Hansberry shows the many different attachments that come with the fulfillment of this American Dream. Throughout A Raisin in the Sun, each family member has their own pursuit of happiness, which is accompanied by their American Dream. In the play, Mama has her own American Dream that she chases after, which heavily†¦show more content†¦Mama says this after Beneatha tells Mama that there is nothing left in her brother, Walter to love. Mama’s dream of a better quality of life is deferred because she has carry the responsibility of tending to a family with so much indifference and of holding together the few pieces of her family left together. Mama attempts to reference back to Big Walter in certain situations to use him as an example to show her family the true meanings of sacrifice and unification within a family. The Raisin in the Sun refers back to Big Walter and how he labored so hard for his family all the time. He put his dreams aside, which ended up drying up like â€Å"A Raisin in the Sun† (M’baye 171). Mama says, â€Å"Yes, [he was] a fine man- just couldn’t never catch up with his dreams that’s all† (Hansberry 30). Mama refers back to Big Walter as an example for her family to see because Big Walter worked his but off for the important things in life like family. He had dreams like everybody does, but he did not ever get so caught up that he lost track of his priorities. He labored day and night for his family to have everything they needed. That is the example Mama tries to use to talk to her children about family. Big Walter did whatever he had to do to supply for his family whether that meant working a few extra hours or even a few extra days. Every once and a while he may have worked an extra job just to provide theShow MoreRelatedA Raisin In The Sun Literary Analysis1023 Words   |  5 Pageswill gain happiness. There are some things in life that get in the way of our dreams and goals. In the Declaration of Independence, It states that we have the right to pursue happiness. For example having everybody in the world be equal, and not be shamed upon or looked at differently due to the color of their skin. The poem  ¨The Negro Mother, ¨ the play A Raisin in the Sun, and the article Innocence Is Irrelevant, all show how our society and they way people can get in the way of our happiness. In ourRead MoreA Raisin In The Sun American Dream Essay1669 Words   |  7 Pagesland in which life should be better and richer and fuller for everyone, with opportunity for each according to ability or achievement.† It is based on the foundations of the Declaration of Independence: the rights to Liberty, Life, and the Pursuit of Happiness (Amadeo, What is the American Dream?). People have the right to pursue their dreams and acquire a better life through sheer effort and motivation. At the time of the American Dream’s creation in 1931, the main people were white male propertyRead MoreThe Change Of Life And Literature1316 Words   |  6 Pagesshould pursuit for happiness and fight for the changes in our life. All the struggle, fight for independence and love, will structure our life in a way we want to have it. These elements are shown in this amazing stories Flight and A Raisin in the Sun. The dreams we wanted to achieve in our life aren’t easy to found. We have to struggle and have to fight for it, or sometimes we need to work hard to the fullest of our abilities to pursuit our happiness. The story in A Raisin in theRead MoreA Raisin In The Minds, And Innocent Is Irrelevant1015 Words   |  5 Pagesright to pursue a happiness that they desired base on their skin color rather than their personalities. The Declaration of Independence tells us that the we should be able to have the right to pursue happiness including chasing a dream that was once an aspiration. In reality, American government denies that right to have that happiness. In the play A Raisin in the Sun, the essay â€Å"Trouble in the Minds†, and â€Å"Innocent is Irrelevant† proves what happens when our right to pursue happiness is denied. LorraineRead MoreThe American Nightmare: Lorraine Hansberry’s A Raisin in the Sun1011 Words   |  5 PagesIn Lorraine Hansberry’s â€Å"A Raisin in the Sun†, she uses the African American Younger family as a representation of the entire race’s struggle for the American Dream. America has always had slogans such as â€Å"the land of the free† and â€Å"liberty and justice for all†. The Younger family is finding out, like generations before them, the American Dream isn’t at all what it seems if you’re black. The family eagerly awaits the insurance check from the death of their father, while living a life of constantRead MoreLorraine Hansberry s A Raisin1278 Words   |  6 Pages A Raisin In The Sun by Lorraine Hansberry is a realistic fictional drama in which the play s title and the characters represent the play s theme. The play focused on black American struggles to reach the American Dream of life, liberty, and the pursuit of happiness during the 1950’s and the 1960’s. The idea of everyone having the chance to achieve a better life should exist for all. Hansberry created her title using a line from Langston Hughes’ poem â€Å"A Dream Deferred† the original poem wasRead MorePursuit Of Unhappiness. A Dream That Can Never Be Fully1470 Words   |  6 PagesPursuit of Unhappiness A Dream that can never be fully attained, yet a country is built off the hope it inspires. The American Dream is a battle that can never be won. This concept is emphasised by both ends of the spectrum. On one end, Jay Gatsby, a wealthy man who has been praised for his accomplishment suffers from the lack of love and the willingness to move forward. On the other end, Walter Younger, a poor man without meaning in his life, is surrounded by unconditional love and determinationRead MoreComparing The Death Of A Salesman And A Raisin The Sun1710 Words   |  7 Pagesthan enough to support your family is something that has always been tremendously significant in the American culture. The Death of a Salesman and A Raisin the Sun are two tales about this struggle. Both stories are about two American families that portray the common way of life around the 1940’s and the struggles that come with it. A Raisin in the Sun is about a black family living in Chicago, and Death of a Salesm an is about a white family living in New York. Both families seem to have many problemsRead MoreThe Pursuit Of The American Dream1250 Words   |  5 PagesWall English 10- 3B 24 November 2015 The Pursuit of the American Dream in A Raisin in the Sun The American Dream embodies the ideals of freedom, equality, and opportunity. However, there are several interpretations of the American Dream because the idea explores the personal values of individuals. The differentiation between priorities and contrasting views of success amongst individuals can often effect how one defines the American Dream. In A Raisin in the Sun, written by Lorraine Hansberry, the playRead MoreThe American Dream Is Sublime Motivation1426 Words   |  6 PagesThe novel The Great Gatsby, by F. Scott Fitzgerald, and the two poems, â€Å"Dream Deferred†, by Langston Hughes, and â€Å"American Dream of Reality†, by Ivy S., Loganville, all portray the American dream. Today, many oversee life, liberty, and the pursuit of happiness instead they all think of fame, fortune, and respect. But even though not everyone can achieve these, without dreams or goals what would America be? The American dream is sublime motivation for accomplishing ones goals and producing achievements

I Am A Community Service - 1970 Words

Introduction It is often joked that beginning college is like re-entering the womb. Similar to the warm, nurturing space that was home to us for the last nine months before birth, higher education aims to prepare us for life outside, in the world. Unfortunately, college also earns this association due to what some, perhaps unfairly, dub its â€Å"coddling nature,† and the tendency of students to use their schools as a place to hide from the harsher realities of the adult world. The uncomfortable truth appears to be that these detractors are right. For many students attending classes and work, it is far too easy to lose oneself in one, the other or both. The rare free time that’s left over? A temptation to spend it on oneself usually wins out. As a consequence, students lose much of the insight they might gain from spending more time interacting directly with the society in which they live. They lose touch. I firmly feel performing community service enables one to remain grounded in purpose and place in one’s world, while working toward one’s professional degree. This essay, an extended look at the nature and benefits of service to one’s community, will tackle its subject in four parts: the definition of community service (what is it, really?), the motivation and goals behind community service (why do it?), questions of area and location (how and where can I do it?), and, finally, the impact of community service (how does it change things?). Part I: The definition of communityShow MoreRelatedI Am Devoted Community Service1554 Words   |  7 PagesI am devoted to community service. As a student, my immediate community is my school. I ran for election to the Old Rochester Regional Junior High School Student Council a mere six weeks after I moved to this town, where I knew not one person, so that I could get to know people and learn about the issues students at my new schools faced. I won and was further elected President by a student body who had just only met me. I have now been President for two years in a row. As student government representativeRead MoreThe Importance Of Community Service1451 Words   |  6 PagesImportance of Community Service What is community service? If you asked me at my grade 8 graduation, I would have said that it was 40 hours of volunteering required to receive your high school diploma. I probably would have commented that it wouldn’t be hard to do- I mean it was only 10 hours every year. I might have also mentioned that I didn’t have a plan on how I was going to complete the requirement, but I would figure something out. Four years and over 200 community service hours later, I think it’sRead MorePersonal Essay Personal Statement748 Words   |  3 PagesEver since I was six years old, my family’s expectations have been clear. This has led me to strive to become the most successful version of myself as possible, through either academics, or community service. Not only was I raised in a household of successful men who made their lives through the military, then business. But, their wives were prominent members of their communities. By watching the women around me, demonst rate their compassion. I learned kindness costs nothing, and anyone can makeRead MoreApplication Of A Resident Medical Officer979 Words   |  4 PagesI am writing to express my interest for the position of a Resident Medical Officer (RMO) in Fiona Stanley Hospital (FSH) for 2017. I am very eager to continue my outstanding clinical ability at this state-of-the-art service that is determined in providing best patient outcomes and excellence in healthcare, while closely attending to the evolving needs of Western Australians. During my internship and residency, I have consistently provided exemplary care to all my patients and I hope to continueRead MoreService and Leadership Essay963 Words   |  4 Pagestools for progression towards unconditional happiness. Kindled by religious enthusiasts and community leaders, these aspects of support and guidance are embedded in families, societies, and the future generations. Service and leadership make up the thread of our society. In homes, both parents and children can serve and lead. In the public aspect, advocates of religion, advisors in community service or social mediators for peace all have the ability to support and guide the neighborhood. InRead MoreWhat Do You Need About Your Community?1335 Words   |  6 Pagesunderstand about your community before you can begin to work on such a program or project? Use Chapter 7 to support your statements. Prior to beginning work on a program or project that will meet the needs of individuals that are not yet senior citizens in a community it is important to understand several aspects of the community. One of the most important aspects to understand is the pressure that one community experiences from the larger environment of neighborhoods and communities. To understand theRead MoreSelecting A Community Service Officer For The Girls Empowerment Network / Unhcr1550 Words   |  7 PagesCriteria 1. Ability to travel to regional and remote locations I have an excellent experience in travelling to regional and remote communities. From 1998 to 2000, I worked as a Community Service Officer for The Girls Empowerment Network/UNHCR, which required frequent travels to remote and regional locations to delivered services. I am aware that understanding the culture of these communities is important. For example, I am aware that a male researcher cannot engage with a group of AboriginalRead MoreAttend Spelman College As One Of Many Decisions913 Words   |  4 Pagesmany decisions I have to make as a student was an easy task. Ever since I can remember, one of my biggest aspirations was to be accepted to and attend Spelman College. Through the years, Spelman women in my life have demonstrated their commitment to uplifting children, families and the community. Considering that Spelman is a liberal arts college that provides an intimate and nurturing environment, I have no doubt that it will provide the tools I need to be successf ul. Because I have identifiedRead MoreReflection Paper On Service1161 Words   |  5 PagesService Learning Project Reflection Starting out at the American Cancer Society I never thought I would actually look forward to waking up at 6:30am to walk all the way there, but the more I volunteered the more I was looking forward to Thursday mornings and seeing all the wonderful people who work and stay there. Service is an extremely important part of being a leader. A big component of being a leader is connecting with others. Service is a great way to get out there, meet new people, and gainRead MoreThe Importance Of A Clinical Emphasis Position As An Advanced Practicum Student At Depaul University Counseling Services For The 2016-2017 Academic755 Words   |  4 Pages I am writing to formally apply for a clinical emphasis position as an advanced practicum student at DePaul University Counseling Services for the 2016-2017 academic year. Currently, I am completing my third year of training in the APA-accredited clinical psychology doctoral program at the Chicago School of Professional Psychology. I have a strong interest in completing my advanced training at DePaul University’s Counseling Services as it offers intensive training that is unparalleled in the Chicagoland

Overview of Normocytic Anemia - 1084 Words

Normocytic This is the term that describes a red blood cell that is of normal size. They usually also have hemoglobin content (medical-dictionary.thefreedictionary.com/Normocytic) Normochromic anemia, Also known as normocytic anemia. This is the most frequent type of anemia most often happening to males over 85 years old. It is a common problem that occurs to men and women over 85 years old. Symptoms include and are caused by: a reduced production of normal-sized red blood cells even though presence of hemoglobin in the red blood cells is within the standard range; an increased production of HbS as is seen in sickle cell diseases; greater destruction and loss of red blood cells; an increase in plasma volume that is not compensated by anything else; a B2 (riboflavin) deficiency; and a B6 (pyridoxine) deficiency. (Brill Baumgardner 2000). Marked leukocytosis A significant increase in the white blood cell count (the leukocyte count) that is above the normal range in the blood. Inflammatory, it is often the result of infections and therefore exists in certain parasitic infections. It can also occur after strenuous exercise, and following convulsions such as epilepsy, emotional stress, pregnancy and labor, anesthesia, and epinephrine administration. Leukocytosis falls into five categories: 1.Neutrophilia (the most common form; in which neutrophils are elevated) 2.Lymphocytosis (which lymphocyte count is elevated) 3.Monocytosis (leukocytosis in which monocyte count

The Human Martian, By Robert A. Heinlein - 1658 Words

The Human-Martian, Valentine Michael Smith, is a God-like figure who attempts to show the the truth about religion to the world and create a utopian society in the novel Stranger in a Strange Land by Robert A. Heinlein. Heinlein served in the Navy and was a socialist politician before beginning his writing career. His second wife had a large influence on his political views and was the one who convinced him to run for the state assembly. After his loss, he became an author. Stranger in a Strange Land is Heinlein’s most popular book, however, his views on socialism and liberalism were not clear in his writings. Later written books and interviews gave his audience a better look on how he sees the two political views in his eyes. One of Michael’s phrases throughout the book, which had an impact on his world, is â€Å"Thou art God.† With these three words, he has been able to describe himself, and other creative/destructive beings that live upon the Earth as God. Not only have these words made an impression on individual characters, but also their communities. Jubal Harshaw is one of the few characters that Heinlein voices his thoughts through. With his advice and guidance, Mike convinced the world that he could make a paradise; a utopia. Politics and space foreign affairs were some of the major ideas in Stranger in a Strange Land. Mike is made the overall power of Mars and made decisions specifically designed to keep it that way. The character, Secretary General Douglas, isShow MoreRelatedStranger in a Strange Land Essay1314 Words   |  6 PagesStranger in a Strange Land is a book written by Robert A. Heinlein that completely throws away the social mores of the late fifties/ early sixties society. The book opens with a ship returning from a trip to Mars with an interesting passenger, a man, Michael Valentine Smith who was the son of a previous voyage to Mars that was believed to be entirely dead. This was a human raised by Martians, who are an ancient race that has various powers that are discovered later in the book to be possessed byRead MoreHumanity Of Science Fiction : Humanity1877 Words   |  8 PagesHumanity in Science Fiction The human experience can be well characterized by certain parts of the media we create. We reflect what we feel and face in our lives, in what we create, especially in our music and writing. The science fiction we create is especially reflective of these things, because it is often written in a way that explores the human condition as it is and as it may be in the future. These pieces of media do more than demonstrate the ideas of those who create them, they provide usRead MoreRay Bradbury Writing Style1061 Words   |  5 Pagesroutinely rejected and not until the late 1940s did he breakthrough with the publication of his horror and fantasy stories in pulp magazines. Bradburys real breakthrough to a mainstream audience came in 1950 with the publishing of his book The Martian Chronicles, a series of short stories which describe the first attempts of Earth people to conquer and colonize Mars. After reading the book Chris Isherwood a critic for Tomorrow Magazine raved that even a book decorated with rocket ships and bug-eyed

Stakeholder analysis Free Essays

This is important if we are to take into consideration and somehow respond o those actors who may feel threatened by and resist change. It is also important to distinguish primary stakeholders, those who benefit from an intervention or programmer. Stakeholder analysis is used to understand who the key actors are around a given issue and to gauge the importance of different groups’ interests and potential influence. We will write a custom essay sample on Stakeholder analysis or any similar topic only for you Order Now It also serves to highlight groups who are most affected by a given issue and least able to influence the situation. How to use this framework Stakeholder analysis should be focused on a single issue, e. G. Girls’ education or recruitment of child soldiers. It can serve as an analytical framework for processing data or as a data collection exercise to be done in the field: based on review of existing information (documentary review); in group meetings; through key informant interviews (centrally or in the field). It can serve in an assessment exercise, in a programmer monitoring exercise (e. G. To further probe positions/ interests as the programmer advances) and in an evaluation (e. . How have interests changed, supporting or impeding programmer progress). What it can tell us Identify different groups that can be sources of information; Interpret perspectives provided by each group; Identify who could positively or negatively influence programmer responses; To support realistic programmer planning and management, data collectors must look carefully within the group of primary stakeholders, recognizing that this group is not uniform, but include sub-groups with different characteristics (e. G. Omen, children, leaders); and at the wider group of actors that might positively or negatively influence a situation. A â€Å"do no harm† perspective (see content sheet â€Å"Do no harm’) must foresee which non- remarry stakeholder groups might seek to benefit from a programmer at the expense of primary stakeholders Direct capacity-building efforts A capacity-building approach to the projects should seek to increase primary stakeholders’ influence over the achievement of a goal (I. E. Move primary stakeholders towards sector 1 in the Venn diagram on the next page). Representing stakeholders as a Venn diagram Two circles distinguish stakeholders: Primary stakeholders (those who will benefit from an intervention) are represented inside the dotted oval; The wider context of stakeholders is presented by the larger oval. Two axes (influence/be influenced and win/lose) divide the diagram into four areas: Sector 1: Those who can influence the situation and benefit from it; examples: Outsiders: local and international Nags, political factions; Primary stakeholders: influential actors (e. . Leaders). Sector 2: Those who are influenced by the changes and will benefit from it; examples: Primary stakeholders; Non-primary stakeholders who will nonetheless gain from the project’s outcomes. Sector 3: Those who cannot influence the achievement of a goal and will be effected negatively by it; examples: Primary stakeholders and outsiders whose status or relative wealth are changed by an activity. How to cite Stakeholder analysis, Papers

The Courthouse Hotel & the Role of Supervisor

Question: Case study on explains the Courthouse Hotel, in Australia which is recently facing competition from other competitors in the industry. Answer: Introduction The case study explains the Courthouse Hotel, in Australia which is recently facing competition from other competitors in the industry. To maintain the minimum profit margin the hotel has formulated a strategy based on cost. The hotel was initially a three-starred hotel, which used to maintained a very low cost to deliver services and the overall standard of food and other services were also low (Raju et al. 2013). Recently the hotel is purchased by a well-known business person whose vision is to make it a four star standard by providing the broad range of services. The new owner has formulated a strategy of refurbishment that focuses on the opening of new banquet suite, an a la carte restaurant, a leisure club, a full portering service and extensive lounge operation (Deng et al.2015). The emphasis is given on increasing the interpersonal skill of the staff to enhance the overall standard of service delivery. A recent survey has revealed that the extent of trade will increase by 60% so keeping pace with it Courthouse should standardize its services to serve wealthier and international customers worldwide. Consequently, a new opportunity has come when a government has announced that it will host one of the largest intergovernmental events in the city. It is given the responsibility to Courthouse Hotel to serve the German delegates. The report highlights the leadership style and skill that is required by the supervisor to manage the entire event successfully and how the supervisor can motivate the staff to achieve the performance standard. The case study further elaborates the supervisors technical, conceptual, personal and people management skill to handle the entire situation and the areas where the requirement is required. Moreover, it highlights how the supervisor co-ordinates with the staff to deliver excellent services and the strategy that the supervisor has taken to improve the security system and the overall performance of the staff (Khan et al.2014). Th e supervisor has shown co-ordination with the staffs, excellent problem-solving skill and decision making ability to make the event successful. a,The main issues the supervisor will address before the German delegations visit The Government has arranged a big conference in the city, and each hotel has given a special commission whereas the Courthouse is allocated to the Germans Chancellors. During the event, all the German politicians, delegates and 75 journalists will stay there for a week in the next summer. So the most important issues that the supervisor will consider the events include the supervisor should give utmost importance to the security system of the delegates so that the entire event runs smoothly and successfully. As a new business person has purchased the hotel and has taken a strategy to make it a four star hotel to offer a broad range of services to the guests (Shih et al.2013). Moreover, the owner should implement the planning for further development of the hotel by opening a new banqueting suite, an a la carte restaurant, a leisure club, a large lounge room, full portering service and a huge room for run the service operation (Solomon 2014). The supervisor is a person who controls the overall operation and the staffs to deliver the service in a best possible way to earn the reputation of the hotel. Since the supervisor involves managing the process, resources, people, and information. Therefore, the planning includes allocating the duties to the staff members and focus on their interpersonal skills to maintain a very high standard of performance (Baptiste et al. 2014). Hence, the planning focuses on setting the goal and objectives Delegation of authority Communicating effectively with the team members Building an efficient team Creating congenial work environment and supportive working relationship Motivating the employees Reduce the conflicts between the group members to deliver high performance Coaching and feedback-intensive programs to train and develop the skill set among the staff members Treating all the team members equally and fairly with dignity Arranging necessary resources and handling them correctly Providing guidance and cooperation to the stuff members Focusing on continuous improvement Facilitating future growth and advancement (Kerzner, 2013) The supervisor has focused the front of house and identifies the main issues that need to be addressed before German delegates visit. The front desk of a hotel is involved in doing two most important task one is effective communication and the other is accounting function. Since communicating with guest, employees, and other department portrays a hospitable image so the supervisor should ensure all the guest queries are resolved with utmost importance. As the current event is concerned, the German delegates are the main important focus therefore a better hospitality will help the hotel to earn appreciation and reputation in the market. Apart from that the supervisor should ensure that the marketing and sales department gets proper information from the front desk on the availability of guest rooms, the housekeeping department queries regarding guest reservations are fulfilled. The accountings functions involve maintain proper data regarding the registered and non-registered guest acco unts. In addition to this, the supervisor should ensure that the front desk should maintain proper billing system, keep records of transactions, and generate itemized bill to show the breakdown of charges to ensure a flawless and accurate system all the times for the convenience of the guests. b, Discuss the skill that the supervisor should demonstrate to run the operation smoothly The supervisor must have certain skill set to run the operation smoothly such as technical skill refers to the efficiency in operating the role, people power includes listening to the employees, establishing proper communication system, handling conflicts, provides cooperation and praising the employees for achieving the desired performance standard and treating the people individually (White 2014). Conceptual skill involves decision making and problem solving capabilities. Personal power means the knowledge regarding the strength and weaknesses of the operation, the supervisors ability to learn from experience and self-analysis and self-evaluation. To achieve the goal, the director should focus on fulfilling the needs and the desires of the guests. Moreover, the director treats every employee with equal consideration and respect and motivates them to provide the best performance (Lussier and Achua 2015). While arranging the events before the visit of German Chancellor, the supervisor should concentrate on the delegation of authority and maintain a very higher standard of cuisine and services to get positive publicity which helps the hotel to increase revenue and get growth in future. The supervisor should arrange proper training to improve their listening skill of front desk, as it is a critical listening center of the hotel and improve the communication by monitoring the way the guest and staffs are involved in interaction ensuring a two-way communication cycle. The supervisor must ensure all the staffs and should have adequate knowledge about the products they are promoting. The supervisor should train the front desk staff in such a way that maximizes the customer delight and satisfaction. Moreover the supervisor should train each front desk staff to listen to the smallest problems and pay utmost attention to resolve it. The front desk should be always very clean and tidy and all the staffs should be well attired to create a better perception and good image to the guests particularly when the clients are international one the supervisor should ensure the proper availability of staffs at front desk all the time with a friendly smile to deliver uninterrupted serv ice all the time. Moreover, the supervisor should demonstrate advancement and skill by implementing a proper reservation system and in-room guest checkout system. The supervisor should focus on Total quality management to improve the entire process. It further emphasizes better delivery of services at front desk. c,Analyze the motivation technique to maximize the performance Motivation refers to the art of making people do the thing that the leader wants them to do as there is reward or appraisal attached to it. Motivation factors refer to Maslow's need hierarchy theory, Herzberg's Motivation-Hygiene theory, McClelland's need theory to name few of them (Ma et al. 2012). As far as the motivation theory of Maslow is concerned it comprises of physiological needs, safety needs, love and belongingness, esteem needs and self-actualization. Whereas Herzberg extended the work of Maslow and invented a new motivation theory known as Herzberg's Motivation-hygiene. Herzberg questions two important things when the employees feel bad about the job when they feel good about it (Pasodi and Ahmed 2015). Serving the German Chancellor acts as a motivational factor for the staff since it is related to gaining publicity and reputation in the hotel industry. If the supervisor achieves success, then the hotel will implement the refurbishment strategy which in term gives the employee good performance appraisal as the result of increasing revenue that the business is getting from the growing business. The supervisor by its excellent leadership style and skill motivate the employees to achieve high-performance standard that is characterized by change in a situation with the new leaders and renovation policy to achieve the four star standard which is further fueled by the arrival of German Chancellor in the hotel will need sound security system and other facilities to ensure the successfully completion of the whole events (John and Taylor 2014). Conclusion The overall report is centered on the hotel Courthouse, which was one of the major three-star hotels in Australia that is striving hard to maintain the minimum profit margin to survive in the hotel industry against the tough competition. The hotel has developed a low cost strategy in delivering the services to the clients at a low cost, and the quality of the services is comparatively low. Then the hotel has undergone major restructuring where it has been taken over by a reputed businessperson who has planned to change the structure of the hotel to make it a four star standard. As the survey reveals 60% increase in the volume of trade, therefore the hotel has planned to take the opportunity to gain more profit by serving more customers. Considering this in mind the new owner has aimed to provide the variety of services with high standard and planned for renovation to attract more customers and to provide better services to them. Moreover, it has designed to utilize the opportunity to serve German politicians and advisors, and if the event meets success, it will undoubtedly help Courthouse to earn positive publicity and fame (Thompson et al. 2013). 2. The steps taken to achieve the required performance level Introduction The case study gives brief information about the luxury hotel Courthouse in Australia. The report focuses on the financial and nonfinancial performance, market competition and leadership style, and role of change management to address the failure of not achieving the performance standard. To make the event successful the Courthouse should use the latest technology to cope up with changes and to increase customer knowledge regarding the various types of products and services and the quality of the services they deliver (Tang et al. 2012). The case study also focuses on the leadership style that can be adopted to fill the gap to make the entire event successful. It also concentrates on the relationship between financial and non-financial performance whereas the implementation of the budget refers to the manager's capability to design a financial plan and implement it in way that will surely help the managers to achieve the goal to minimize cost and earn revenue and therefore the hotel can provide better service to the clients (Chun et al.2013). The non-financial performance includes both customers and the workers ensuring fulfilling the particular requirements and therefore gaining the confidence of the clients. Moreover, the leadership strategy should concentrate on motivating the employees in such a way so that they can go beyond and perform to meet the requirement of the clients and generate maximum value among the customers. Therefore, the leadership style of Courthouse should value employee and motivate them in such a way to deliver high performance and meet the satisfaction level of the customers. The supervisor aims at continuous improvement of the services to achieve target profit and attracts new customers. The study also focused on transformational leadership style to focus on staff and provide training to develop a skill to able to address the issue in a better way. However, the success can be achieved by sending the tangible items like improving the s tructure by implementing renovation and focusing on the intangible things like changing the customer attitudes and behavior by providing more customized services while serving the customers (Choudhary et al. 2013). The actions the supervisor will take to address the situation The supervisor will formulate an action plan to improve the staffing administrative and will focus on the front office reception to gather more information regarding reservation booked and use that data to forecast future demand. To achieve the performance standard in future, the supervisor needs to be more effective and should take the help of questionnaire to get customer feedback which provides information about customers experiences about hotel services, contribute to formulating competitive price lists, the latest amenities and the problems that the customers are facing. All the information is helpful to improve the hotel management operation and to earn revenue for the hotel in future (Kim et al. 2014). The supervisor should arrange the front desk to ensure all the staff members should show empathy with the clients, caring and humble enough to attend the customers. The supervisor will train the all the staff member to go beyond the job description to make the client happy. The staff should focus on the client requirement to be able to come with immediate solution. Moreover the ability to engage the clients in fruitful conversation by delivering a great and personalized experience to the guests is one of the most important responsibilities of front desk which need to be considered and measures taken to improve. The supervisor needs to train the front-end desk staff to be more resourceful, creative, and knowledgeable to resolve all the queries of the customers and to provide better customer service in order to make the event one of the remarkable and successful. Recommended course of action for the supervisor The recommended changes that enable the controller to implement the changes are as follows it has stated the financial and nonfinancial changes that the supervisor must adhere to make the event successful. The director should take the responsibility and formulate a strategy to enhance the quality of the services regarding their execution, to implement new changes and modify the structure to align with the customer requirement (Fan et al.2012). It concentrates on building an efficient admin department to initiate changes like improving the food quality and providing great variety in cuisine. The non-financial aspects are aiming to create the congenial work environment for the staff of the hotel to satisfy the delegates. The supervisor should adopt a survey technique by questionnaires and direct interviewing the workers and customer to find the problem and to come up with a solution and take measure to implement it to enhance the performance. It recommends a collaborative approach and cooperation among the staff and aims to increase the interpersonal skill of the team members to reduce conflicts and achieve excellent skill in executing the service. Moreover, it has recommended a leadership style which focuses on innovation, continuous improvement and . It also initiates the cordial relationship among staffs and focuses on delegation of authority to make the event successful. The supervisor should focus on interpersonal skill of the staffs and communicating with them in such an effective way to resolve the customer problems by inspiring and mentoring them and proper coaching and controlling will help the leader to reduce gap, which increases more employee engagement and customer satisfaction (John and Taylor 2014). Conclusion The organization, therefore, explores new ways to promote the business that gives benefit and satisfies the customers. Retaining the customers requires developing a strategy to improve the services and the product. The hotels that give importance to draw new customers, fulfilling the requirement of the customers are more likely to survive in the long run than those that dont have any commitment and loyalty towards the customers. The supervisor of Courthouse should improve the client service department to ensure good customer service. 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